Orders received during business hours normally ship the next business day.
Our business hours are: Mon 12 pm-4 pm; Tues-Sat 7 am-4 pm.

Our products are all carefully designed, and hand crafted in northwest Alabama by us. “Made in America” is a regulated term and actually means 100% of your ingredients also come from America. At Spero we are loyal to the quality and safety of American ingredients, and are very careful to use only American grown ingredients when at all possible. However, a few of our ingredients are only grown overseas: Shea Butter is only grown and harvested in various countries in Africa; the vast majority of Mango Butter comes from India, etc. Therefore, while we take great care to be American made we do not use the term.

We ship from Northwest Alabama. How soon you receive your package will depend on the USPS system, how far you live, etc. Under normal circumstances you should receive your package within three days to one week of ordering. You should receive a tracking number as soon as we ship the order. If there is a problem please feel free to contact us. If you contact us please check your email, and junk folder if you do not receive an email from us within 24 hours.

No! We will never radiate our products! We think the scientific evidence that “nuking” is probably harmful, is very credible!

For handcrafted soaps like ours, a raised, well draining soap dish works best so as to not allow it to sit in water. Ensure it dries between uses to prolong its life. For storage of soaps not currently in use, store in a cool, dry place. Never store handmade soap in plastic of any kind! Our natural soaps retain their natural glycerine and extra oils and are best used within a year of purchase.

While all of our products are created to be gentle and restorative, we are completely transparent with our ingredients so you and your health care provider can make an informed decision.

Our skincare is made without synthetic preservatives, so the average shelf life is 6 -9 months for most products. To lengthen their shelf life- for long term storage- we recommend storing in the fridge or freezer.

None of our Body Products contain artificial preservatives. Therefore their “shelf” life is around 6 -9 months if not stored in the fridge or freezer. When purchasing extra for longer term storage we recommend storing in freezer.

Your body products should not melt during shipment. However, please remove them promptly from your mailbox upon arrival to avoid softening! Melted and re-firmed products will lose none of their beneficial qualities but will firm back up with an inferior texture. Tubed Lotions may leak if they melt.

If you live in a hot climate we suggest contacting us before you order for recommendations..

Everything we make is handcrafted in small batches. Small variations in color and appearance are part of each soap’s beauty, but rest assured that quality is constant. Occasionally you will see small whitish spots on our soaps which are known as Stearic Spots. They are due to the cold process method combined with a large amount of natural butters. They do not affect the use or quality.

We believe that we are called to be good stewards of all that we are given and this includes caring for animals. We only partner with suppliers where animal welfare takes precedence, and none of our products are tested on animals.

Unfortunately, due to the speed at which we package and ship, we can’t add to orders that have already been placed. Please place a second order if you forgot anything!

When you receive your candle, cut the wick to ¼ inch before initially lighting. Trim the wick to one quarter inch after burning and when necessary.

Never leave a lit candle unattended, near drafts, children, pets, curtains, or other flammable objects.
Trim your wick to one quarter inch before each burn time. Do not burn for more than 2 hours at a time as long wicks can become a fire hazard.